Privacy Policy

Seels AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.seelsai.com (the "Site") and utilize our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the Site or submit your information.

1. Information We Collect

We collect information that you voluntarily provide to us when you fill out forms, request information, schedule appointments, or communicate with us.

• Personal Identifiable Information (PII): Name, email address, phone number, physical address, and company name.
• Form Submissions & Inquiries: Any details, notes, or descriptions you submit through contact or inquiry forms.
• Automated Data & Cookies: Browser type, operating system, IP address, pages viewed, time spent on pages, referring URLs, and standard web log data.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services.
• Respond to inquiries, support requests, and schedule appointments.
• Send transactional notifications, administrative updates, and service announcements.
• Send marketing or promotional communications (where you have provided affirmative consent).
• Detect, prevent, and address technical issues or fraudulent activity.

3. Mobile Terms & SMS Privacy Policy (Strict 10DLC Disclosure)

We value your privacy regarding mobile communications:

• No Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
• Opt-In Data Protection: Text messaging originator opt-in data and consent records are held in strict confidence and are never sold, rented, leased, or transferred to outside organizations.
• Service Providers: Mobile data may only be shared with necessary third-party technical vendors (e.g., SMS routing providers and telecommunications carriers) strictly for the purpose of delivering text messages on our behalf.

4. Disclosure of Information

Except as noted in Section 3 regarding mobile data, we may share information in the following situations:

• Service Providers: We may share non-mobile personal information with third-party vendors, cloud hosts, payment processors, and analytics providers who perform operational services on our behalf under confidentiality agreements.
• Legal Compliance: We may disclose your information if required to do so by law, subpoena, or to protect our legal rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or asset sale, customer information may be transferred as a business asset.

5. Cookies and Tracking Technologies

We may use cookies, tracking pixels, and related technologies to enhance your browsing experience, analyze traffic patterns, and improve Site performance. You can manage or disable cookies through your browser settings; however, disabling cookies may impact certain site functions.

6. Data Security and Retention

We implement commercially reasonable technical and administrative security measures to protect your personal information against unauthorized access, loss, or misuse. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to request access to the data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your personal data.
• The right to opt out of marketing communications at any time.

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our Site may contain links to external websites that are not operated by us. We have no control over and assume no responsibility for the privacy practices, content, or policies of third-party sites.

9. Children's Privacy

Our Site is not intended for children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If we discover that a minor has provided us with personal information, we will delete it promptly.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Company Name: Seels AI
• Email: william@seelsai.com